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Recreation Department Policies

General Policies:

• Registration (by mail or in person) for most recreation programs, unless specifically stated otherwise, will be limited to the individual's immediate family and one other family.
• The department reserves the right to cancel programs due to insufficient registration.
• In the event of inclement weather, activities may be cancelled.
• Unless indicated specifically, the fee shown for most programs/activities is a per individual cost to participate. Unless indicated by a "beginning registration date", the registration date for all other programs will be the first day the brochure is available.

Refund Policies:

• A full refund (less a $5.00 processing fee) will be issued when the department office is notified prior to the start of any program or activity.
• Once a program or activity has begun, a pro-rated refund (for services used) will be issued only to individuals who are unable to participate because of medical circumstances (i.e. an illness or injury). A physician’s note is required.
• A $5.00 refund processing fee (per person, per program) will be deducted from the total refund.

Accident Policy:

The Town of Queensbury and the Department of Parks and Recreation assumes no responsibility for injuries suffered or sustained from risks inherent in participating in department sponsored programs or while using recreation program facilities.

Waiting List Policies:

After being entered on a waiting list, and if an opening becomes available, or additional classes/times are created, you will be contacted by phone. The department will follow the guidelines listed below when contacting wait list individuals.

1. if it is necessary to leave a message on your answering machine, you will have until the close of business on the day following our call to contact the department.
2. Once you contact the department and are advised of additional classes, you will have until the close of business on the day following that communication to pay for that class.
3. If you fail to either contact the department (#1 above) or pay for your selection, within the time allotted (#2 above), you will be passed over on the waiting list.

Steven Lovering, Director

Lori O'Shaughnessy, Program Specialist

Parks & Recreation Department
742 Bay Road, Queensbury, NY 12804
Office Phone: (518) 761-8216
Fax: (518): 798-3194
E mail:
E mail:

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